Customer Care

Delivery

This page is intentionally a policy placeholder. Decor by Kasiwa still needs to confirm delivery zones, rates, lead times, large-item handling, installation and collection rules before launch.

Small Décor

Define standard parcel delivery areas, fees and estimated lead times.

Furniture & Large Items

Define large-item delivery, room-of-choice delivery, scheduling and assembly or installation options.

Bespoke / Made to Order

Define production lead times, deposits, delivery scheduling and change or cancellation rules.

Need help with a specific piece?

Speak to the studio